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Frequently Asked Questions
  • What is a FREDCard?

    The FREDCard is your campus ID card that will serve many purposes on campus. It will house your MEAL PLAN, DEBIT ACCOUNT and FREDFunds Account. It will also give you access to your Residence Hall, allow you to check out books at the Library as well as many other services on campus.

  • What is a Meal Plan?

    A meal plan is a Non-Taxable account that allows a student to eat on campus. The meal plans are made up of 2 methods of payment MEALS and POINTS. Please see the Meal Plan flyer for more information.

  • What are POINTS?

    Points are the declining balance portion of the meal plan. One point is equal to one dollar. Unused points from the Fall semester will roll over to the Spring semester if an appropriate meal plan is purchased in the Spring. You cannot use points to offset the cost of your Spring meal plan and at the end of the Spring semester any un-used points will be lost; refunds are not allowed.

  • What meal plan is the most popular?

    We typically see students choose plan 1 or 2. However, you should choose your meal plan based on a number of factors; including: How frequently do you eat? Do you eat breakfast regularly? Will you go home on weekends?

    You will be required to choose a meal plan during this orientation session.

  • Can I change my meal plan?

    Yes, you can change your meal plan by contacting the FSA Office prior to using your meal plan. Once you have used your meal plan you may only go to a higher valued plan.

  • What is a Feed-A-Friend Meal?

    A Feed-A-Friend meal may be used to provide a meal for a guest at our All-You-Care to eat dining facilities.

  • Can I let someone else use my meal plan or FREDCard?

    No, Fredonia FREDCards are non-transferable and they are for the sole use of the person to whom it is issued. Meal plans can not be used to purchase food or beverages for another person's consumption.

  • Can I use my meal plan during a break period?

    No. Meal plans are not active during recess or break periods in excess of four (4) days such as Thanksgiving week, winter recess, spring break, and summer recess. FSA will publish hours of operation for pre-break and post-break periods that indicate which locations are open to accept meal plans.

  • Q: What will happen if I let someone else use my meal plan or FREDCard?

    Allowing another person to use your meal plan violates the Terms and Conditions of the University Meal Plan Policy. FREDCards presented in this fashion are to be considered lost or stolen and will be confiscated by FSA. An incident report will be filed to Student Affairs, a letter of conduct warning will be issued, and the incident will be documented in your Student Affairs file.

  • What is the Fredonia Debit Account?

    The Fredonia Debit Account is a Taxable account that is on your FREDCard that can be used for purchases at all of our locations. Please see the Debit Account flyer in this packet for more information

  • What if I run out of Points or money in my Debit and FREDFunds accounts?

    You can always deposit money to an account, in amounts as small as $15, by visiting www.myfredcard.com , contacting the FSA Office or by going to one of the Valueports on campus which are located in Gregory Hall, University Commons and McEwen Hall.

  • How much money do I need to deposit into my Debit Account to get pre-packed books?

    In order to receive the pre-pack service you must be enrolled in a $600 or greater Debit Account. For more information on the pre-pack service please visit our website at http://fsa.fredonia.edu/bookstore/bookstoreprepack.asp

  • What is in the Residence Hall Survival Kit?

    Please refer to the Debit Account flyer for this information.

  • What if I lose my FREDCard or it gets stolen?

    Report it immediately that your FREDCard has been lost or stolen, online at www.myfredcard.com , or at the FSA office in Gregory Hall during normal business hours Monday-Friday. After normal business hours and on weekends, lost cards may be reported at the Convenience Store located on the first floor of University Commons

    We will replace your FREDCard the first time for no charge, all subsequent times after that a card will be $20. Replacement cards are available at the FSA Office and Convenience store. For more information please see the Terms and Conditions in the Meal Plan Flyer.

  • Are there ATM’s on campus?

    Yes, we have the following ATM’s on campus: M&T Bank, Lakeshore Savings and Loan and the Fredonia Federal Credit Union.

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