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Cable TV Problems

If you are having difficulties with your Cable TV service, please try the following self-help steps:

  • Make sure the jumper/patch cable is connected from the cable outlet to the VHF, VHF IN, or CATV connection on your TV or VCR.

  • Make sure your TV is set to Cable TV (CATV) mode. If you can only get channels 2 - 13 clearly, then you have not selected the proper input mode on the setup menu or external device. Please refer to Owner's Manual.

  • Try your TV and equipment on a different cable outlet connection that is known to be working. If your TV does not work on a known working outlet, the problem is probably with your TV or equipment. If your TV does work on a known working outlet, then there could be a problem with cable outlet in your room.

  • Try a known good working TV on your cable outlet. If the known good working TV works on your outlet, then the problem may be with your jumper/patch cables or your TV.

If after trying all the above items and you're still experiencing problems, please submit the form below.

Please do not submit this form on the behalf of someone else, as it will hinder a timely resolution to the problem. Thank You.

First Name: *
Middle Name:
Last Name: *
Fredonia ID Number:

Building: *
Room # *
Campus Phone # *
Cell Phone #
Fredonia Email Address: *
Preferred Contact Method: * Campus Phone Cell Phone Email
Best Time to Contact You:
Description of Problem: *
 

Yes, I've tried all the self-help steps listed above and am still experiencing problems with my Cable TV service. *

  Yes, I understand that if work is required in my room, FSA will have to schedule an appointment with me and I must be present when the work is being performed. *

* Required Field
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This page was last modified on ( 1/4/2008 )
FACULTY STUDENT ASSOCIATION ∙Gregory Hall SUNY Fredonia ∙ Fredonia, New York 14063 ∙ Phone: 716-673-3417
SUNY Fredonia ∙ 280 Central Avenue ∙ Fredonia, NY 14063 ∙ Phone: 716-673-3111

Copyright © 2008,Faculty Student Association of State University College at Fredonia, New York, Inc.All rights reserved.